Remote Account management Jobs · Customer Success

Job listings

Europe 5w PTO

  • Manage annual pipeline by contacting customers before support expiration to assess experience.
  • Cold call customers with lapsed support to reactivate it.
  • Assist customers with licensing transfers and support ticket assistance.

Veeam specializes in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.

  • Lead and build relationships: Own a portfolio of customers and guide them with tailored strategies that increase adoption, satisfaction, and long-term retention.
  • Spot opportunities & drive growth: Identify upsell and cross-sell opportunities by understanding customer needs and uncovering additional value.
  • Be the voice of the customer: Advocate for your customers internally and help influence product and service improvements through their feedback.

Eye Security provides cybersecurity and embedded cyber insurance solutions for organizations across Europe. They've grown to over 170 employees and continue to expand internationally, uniting professionals from intelligence, military, tech, and consulting backgrounds.

  • Lead strategic post-sales customer engagements to drive adoption and long-term value realization.
  • Build and maintain trusted relationships with C-level stakeholders, acting as a strategic advisor.
  • Drive customer adoption of ServiceNow solutions, including AI-enabled capabilities.

An enterprise client is seeking a Customer Success Executive to lead strategic post-sales initiatives for high-value ServiceNow customers across large-scale digital transformation programs. This is a long-term engagement with structured deliverables, exposure to enterprise-scale environments, and the opportunity to contribute to transformational initiatives across the region.

$140,000–$175,000/yr
US Unlimited PTO

  • Build and deepen relationships with AI/ML practitioners to drive adoption and expanded usage across customer accounts.
  • Conduct customer discovery, demonstrate product capabilities, and propose tailored solutions to meet their goals.
  • Own the full expansion and renewal sales cycle, proactively identifying growth opportunities and maintaining rigorous CRM hygiene.

Arize AI is a leading AI observability and evaluation platform that helps engineers monitor and optimize their AI systems. The company is a Series C startup with over $135M in funding, serving over 150 enterprise customers, and fosters a collaborative, impact-driven culture.